Frequently Asked Questions

Everything you need to know about shopping with Dynamo Fitness.

What are your shipping rates and delivery times?

We offer standard shipping on all orders, with delivery typically taking 3-7 business days. Shipping costs are calculated at checkout based on the weight and dimensions of your fitness equipment.

What is your return policy for gym equipment?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it in its original packaging for a full refund, minus return shipping costs.

Do your products come with a warranty?

Yes, all Dynamo Fitness equipment comes with a manufacturer's warranty. The duration varies by product, ranging from 1 year for accessories to 5 years for heavy machinery frames.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my order after it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.

Do you offer professional assembly services?

While our equipment is designed for easy home assembly, we do partner with local service providers in select areas to offer professional installation for an additional fee.